Tintiago Durimodo is a South African educational technology company specializing in neural networks and their practical applications. We're located at 58 Oxford St, East London Cbd, East London, 5200, South Africa, and we've been helping students understand complex AI concepts since our founding.

When we say we value your privacy, we mean it. This isn't just legal language – it's how we actually operate our business. Every decision about data handling goes through our privacy-first lens because your trust is something we've worked hard to earn.

We're upfront about what information we gather and why we need it. Nothing gets collected without a genuine educational purpose behind it.

Every piece of data we collect serves a specific purpose in making your educational experience better. Here's exactly what we do:

• Deliver course content and track your progress through our neural networks curriculum
• Provide personalized feedback on assignments and projects you submit
• Send important updates about your courses, including schedule changes or new material
• Process enrollment and handle billing for our educational programs
• Improve our teaching methods based on how students interact with different topics
• Respond to your questions and provide technical support when needed
• Ensure the security of our learning platform and protect against unauthorized access

We don't sell your information to third parties, use it for unrelated marketing, or share it with companies outside our educational mission. Your data stays focused on your learning experience.

South African privacy law gives you specific rights over your personal information. We've made it straightforward to exercise these rights:

To exercise any of these rights, send an email to [email protected] with "Privacy Rights Request" in the subject line. We'll verify your identity and respond within the timeframes required by South African law.

Protecting your information isn't just about technology – it's about creating a culture of security throughout our organization. Here's how we safeguard your data:

If we ever experience a security incident that affects your personal information, we'll notify you directly within 72 hours and explain exactly what happened, what information was involved, and what steps we're taking to address the situation.

We don't keep your information longer than necessary. Different types of data have different retention periods based on educational, legal, and practical requirements:

When retention periods expire, we use secure deletion methods that make data recovery impossible. You can request early deletion of certain types of information, and we'll explain what can be removed and what must be retained for legal compliance.

We work with carefully selected service providers to deliver our educational programs effectively. These partnerships are governed by strict data protection agreements:

• Payment processors handle billing securely without us storing complete payment card information
• Cloud hosting providers store encrypted data in South African data centers with strong physical and digital security
• Email service providers help us communicate course updates and important notices to enrolled students
• Learning management system vendors provide the technical infrastructure for our neural networks curriculum
• Analytics services help us understand how students learn best, using only aggregated and anonymized data

All third-party providers must meet our privacy standards and are contractually obligated to protect your information with the same care we do. We never share your data with advertisers, data brokers, or companies unrelated to your education.

While we primarily operate within South Africa, some educational services may involve data transfers to other countries. This might happen when:

• Using cloud services with servers located outside South Africa for redundancy and performance
• Collaborating with international academic partners for specialized neural networks research projects
• Providing access to global online resources and databases relevant to AI and machine learning studies

When international transfers occur, we ensure adequate protection through approved transfer mechanisms under South African law, including adequacy decisions and appropriate safeguards. We'll always inform you if your data will be processed outside South Africa and explain the protections in place.

Our neural networks programs are designed for adult learners and professionals. We don't knowingly collect personal information from individuals under 18 years of age without parental consent.

If a parent or guardian discovers that their child has provided us with personal information without consent, please contact us immediately at [email protected]. We'll delete such information promptly and ensure appropriate safeguards are in place for any future interactions.

For students aged 16-17 who wish to enroll in our programs, we require written parental consent and involve parents or guardians in all significant communications about the educational program.

Privacy laws and our educational practices evolve over time, so this policy may need updates. When we make changes, we'll handle them transparently:

• Minor updates (like clarifying existing practices) will be posted with a new "last updated" date
• Significant changes affecting how we collect or use your information will be communicated directly via email
• Material changes that expand data collection will require your explicit consent before implementation

We recommend reviewing this policy periodically, especially before enrolling in new courses or programs. The current version always reflects our actual privacy practices – we don't collect or use information in ways not described here.